Mac Mail Cannot Download Mailbrownsearch

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OS 10.8.3 - Mail 6.3 - MacBook Pro

Don’t store your email drafts on the server! Changing this to save drafts on your Mac and then restarting Mail fixed the problem for me. Go to Mail App Preferences Accounts Mailbox Behaviours and change the Drafts Mailbox to On My Mac; Delete all of your email accounts from Apple Mail and then reinstall them manually one-by-one. In the Mail app on your Mac, if you’re certain you’re not receiving messages, even after clicking the Get Mail button in the Mail toolbar, try these suggestions. Open Mail for me Check whether Mail is retrieving a large message or a message with large attachments. Composing new Email in Outlook 2016. When we compose a new email message, we can select the username from who we want to send the email. One of the good points here is the ability to paste a Full Excel content in HTML, like this for example: And we will receive it very well in the Web Client, this was an issue in the previous Outlook. I have a Macbook Pro 2013, and an iPhone 7 Plus. Since the Mojave update, I’m finding my mail program doesn’t download the mail to my Mac Mail program as it once did. It comes in fine on my iPhone (so I know the server has sent it) and I’ve checked ‘Connection Doctor’ (Under the Window heading on top) and it shows that all is fine.

Mail is POP in, SMTP out.


Title says it all. 48 hours ago Mail stopped downloading messages. Click Get Mail and the Mail Activity panel (bottom left) states 'Incoming messages 14 of 14', but nothing arrives. Sending works fine.


Mail also continues to work fine on office iMac and personal iPhone (all same email account).


  • Is there a preference I could delete to refresh things?
  • If not, can I re-load Mail on this machine without affecting things elsewhere?


Connection Doctor says:

Mac Mail Not Downloading


MacBook Pro

Posted on Apr 29, 2013 12:13 PM

Mac Mail Won't Download Attachments

Table of Contents

Steps to Configure Zoho Mail in Apple Mail Client

For best results, ensure that you have a good internet connection when you configure the account.

  1. Make sure that IMAP Access is enabled in the Zoho Mail interface. (Login to www.zoho.com/mail >> Settings >> Mail Accounts >> IMAP Access>> Enable IMAP Access by clicking the checkbox)
  2. Open your Mac Mail application.
  3. Select Mail >> Accounts >> Click the + icon in the bottom right, to add a new account.
  4. Choose Other Mail Account, skipping the default options provided.
  5. Specify your preferred Display Name, Email Address of your account in Zoho and your password.
  6. Click Sign In, and provide the configurations details manually.
  7. In the next screen, select the Account Type, and the Incoming and Outgoing server details as given below:
    • User Name: Your complete email address (user@yourdomain.com for domains hosted with Zoho and user@zoho.com for personal users )
    • Password: Zoho account password (You may require Application Specific password if Two Factor Authentication is enabled for your account.)
    • Account Type: IMAP
    • Incoming Mail Server: imap.zoho.com for personal users, imappro.zoho.com for organization users who have their domains hosted with Zoho Mail.
    • Outgoing Mail Server: smtp.zoho.com
    • Click Sign In.
      ​
  8. Apple Mail verifies the account details and maps the server details for the account.
  9. The account will get created based on the server details provided. The folders and the emails in the account will be synced with the Mac Mail client.

Troubleshooting Mac Mail Configuration

Authentication Errors:

  • In case you get authentication errors, check your IMAP Status. If IMAP Status is disabled, Enable IMAP and try again.
  • Check if you have Two Factor Authentication turned on. (accounts.zoho.com >> Two Factor Authentication) . Generate and use Application Specific Password, for TFA enabled accounts
  • In case you are a part of an organization, the administrator may have restricted access via IMAP to your account. Contact your email administrator for details.

Connection Errors:

  • Often connection errors happen when the server details are incorrect.
  • Check if the Incoming and SMTP Server names are correct.
  • Check if SSL is turned on for Incoming Server and the port number is 993.
  • To check if the port number is correct, go to Mail >> Preferences >> Accounts >> Advanced
  • Check if the SSL is turned on for the SMTP server, and that the Outgoing Port Number is right.
  • To check the Outgoing Port Number and SSL, go to Mail >> Preferences >> Accounts >> Outgoing Mail Server (SMTP) >> Edit SMTP Server list.
  • Ensure that the Port Number is 465, SSL is checked, and click Ok.
    ​​

Related Pages

IMAP Configuration Details | IMAP Configuration in iOS Devices | POP Configuration on Mac | Application Specific Password

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